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Getting help outside office hours

Our support team is here for you from 9am to 6pm GMT, Monday to Friday.

Outside office hours

You can still write to us at any time through the live chat in your Drimify dashboard. This is the best way to reach us, day or night.

Messages sent outside office hours are picked up as soon as our team is back, during office hours.

Enterprise customers

Use the live chat first. You can also write to your dedicated Customer Success Manager, who knows your account and your projects.

Need cover outside office hours?

Some projects run in the evening, at the weekend, or across time zones. If you need our team on hand at those times, including phone support, we can set it up for you.

Out-of-hours cover is not part of the standard plans. It is a paid option, available on request, and we quote it to fit your needs. Just ask us through the live chat, ideally a few days before your event, and we will plan it with you.

Planning a big launch? Tell us early. We will help you get everything ready and tested before you go live.

Updated on: 04/10/2026

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