Cancelling your Drimify plan
How do I cancel my plan?
- If you paid online by bank card, you can suspend your subscription at any time from the account settings page in your Drimify dashboard
- If you have paid by bank transfer on the basis of a quote and invoice, your package will expire on the date indicated in the my plans section (it will not renew automatically)
How do I do this?
- Log in to your Drimify account
- Access your account settings by clicking on the my account icon
- Go to the my plans section
- Access the current plan by clicking on the eye icon (details and activations)
- Click on the plan cancellation button - cancel this plan (which you will find below the plan details)
- The plan cancellation button will be replaced by a plan restoration button - restore this plan - in case you cancelled in error
On the date of expiry, you will receive an email confirming so, and that no more payments will be taken.
How do I know when my plan is about to expire?
If your plan is about to expire:
- You will receive notifications by email before the end of your plan
- The renewal/ expiration date is available to view in your account settings under my plans
Updated on: 23/10/2024
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