How the statistics work
Each application has its own statistics area, accessible from your Drimify dashboard. Here you can find various metrics to help you analyse the success of your campaign, and better understand your audience.
Please note that the system needs 24 hours to consolidate all the day's statistics.
See what the full Statistics page of a Drimify application looks like: example of a Statistics page.
You can access the statistics directly from your Drimify dashboard. By clicking on the button with the 3 dots on any app, you will see the statistics option with the graph icon. Click here to go straight to that app's statistics page.
![Access each app's statistics directly from your dashboard](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/screenshot-90_1f7fozn.png)
Or, from within your application, the statistics can be found under the creation steps in the about section.
![Access the statistics from within an application](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/screenshot-91_1lm7bqy.png)
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_1p9okla.png)
You can choose a reporting period from the last 7 days, 30 days, 90 days, the entire period of the game (all time since its creation), or input custom dates for a specific snapshot of your campaign, or to see statistics from a specific day only.
When you delete the data, it is permanently lost, but the statistics are not deleted. We therefore recommend filtering and viewing the statistics by custom date if you want to see a specific period and follow the entries live.
Each of the metrics listed below are plotted on a graph over time according to the date range selected.
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_1iikeqd.png)
In the order of the graph, you can see:
Unique views
Unique views represents the number of times a page or interface of an application has been viewed by unique users, discounting repeat visits by the same user.
Views
The principle of "views" consists of counting the total number of times a page or the interface of an application has been visited, including repeat visits by the same user. A user opening the page counts as a view, even if the user has no subsequent interaction with the page.
Engagement
Engagement corresponds to the number of users who load the experience, either by clicking on the button on the Start Screen (if applicable), passing through the Intermediate Screen (if applicable), and starting the game. As soon as the game is loaded, the engagement is counted. Except for quizzes, which will be counted once the first question has been answered.
Engagement can include repeat users.
Completions
The "completion rate" measures the percentage of people who have reached the end screen after completing all the stages. This could include repeat entries by users, depending on what limits of participation you have included.
You will then be able to see individual graphs and charts for the following metrics:
The engagement rate measures the number of engagements with an application as a percentage of the total number of views.
This corresponds to the number of people who have filled in a data collection form on your app. If you don't include a data collection form as part of your experience, you'll have no leads.
This is the percentage of users playing with a mobile phone or tablet.
This is the average time spent on the application plotted on a graph over the selected time period.
Referring traffic will show you the origin of your participants:
Direct: when the user connects directly from the application URL, (i.e. using the URL directly or a QR Code
Website: if you embed the game on your website and the user has played it from there
Social media platforms: if the game has been shared on social media and the user has accessed it from a shared post
This measure shows the location of participants by country based on their IP address.
Bear in mind that entrants may be using software such as VPNs, which could trick the system into thinking they're playing from another country. This may affect your location data.
In the case of quizzes, you will find 2 additional fields:
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_1ph8w8p.png)
The percentages of selected answers to each question
How many times a given profile or product recommendation was assigned in percentage terms
Only the Survey does not have a results section, as there are no right or wrong answers when taking Surveys.
The net promoter score (NPS) allows you to measure customer satisfaction. This is an evaluation question that is answered on a scale of 0-10, 0-5, or even 0-3, to define a satisfaction score:
In the case of games of chance, you will find 2 additional fields:
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_14f4jjb.png)
The distribution of the winning items in terms of quantity and percentage
How many "Won" or "Lost" profiles were awarded as a percentage
No, but you can filter by date if you want to see a specific period, and you can delete collected data from your dashboard at any time.
Yes, you can save the page in PDF format by clicking on the printer icon in the top right-hand corner of your browser, or take a screenshot. Alternatively, you can get all the raw data from your dashboard.
Even if your package expires, you'll still be able to log in to your account to view your data. The statistics generated by your applications are accessible free of charge and with no time limit from your Drimify dashboard.
Please note that the system needs 24 hours to consolidate all the day's statistics.
Example of a Statistics page
See what the full Statistics page of a Drimify application looks like: example of a Statistics page.
How to access the statistics
You can access the statistics directly from your Drimify dashboard. By clicking on the button with the 3 dots on any app, you will see the statistics option with the graph icon. Click here to go straight to that app's statistics page.
![Access each app's statistics directly from your dashboard](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/screenshot-90_1f7fozn.png)
Or, from within your application, the statistics can be found under the creation steps in the about section.
![Access the statistics from within an application](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/screenshot-91_1lm7bqy.png)
Choosing the reporting period
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_1p9okla.png)
You can choose a reporting period from the last 7 days, 30 days, 90 days, the entire period of the game (all time since its creation), or input custom dates for a specific snapshot of your campaign, or to see statistics from a specific day only.
When you delete the data, it is permanently lost, but the statistics are not deleted. We therefore recommend filtering and viewing the statistics by custom date if you want to see a specific period and follow the entries live.
What they all mean
General statistics
Each of the metrics listed below are plotted on a graph over time according to the date range selected.
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_1iikeqd.png)
In the order of the graph, you can see:
Unique views
Unique views represents the number of times a page or interface of an application has been viewed by unique users, discounting repeat visits by the same user.
Views
The principle of "views" consists of counting the total number of times a page or the interface of an application has been visited, including repeat visits by the same user. A user opening the page counts as a view, even if the user has no subsequent interaction with the page.
Engagement
Engagement corresponds to the number of users who load the experience, either by clicking on the button on the Start Screen (if applicable), passing through the Intermediate Screen (if applicable), and starting the game. As soon as the game is loaded, the engagement is counted. Except for quizzes, which will be counted once the first question has been answered.
Engagement can include repeat users.
Completions
The "completion rate" measures the percentage of people who have reached the end screen after completing all the stages. This could include repeat entries by users, depending on what limits of participation you have included.
You will then be able to see individual graphs and charts for the following metrics:
Engagement rate
The engagement rate measures the number of engagements with an application as a percentage of the total number of views.
Leads
This corresponds to the number of people who have filled in a data collection form on your app. If you don't include a data collection form as part of your experience, you'll have no leads.
Mobile traffic
This is the percentage of users playing with a mobile phone or tablet.
Average session duration
This is the average time spent on the application plotted on a graph over the selected time period.
Referrals
Referring traffic will show you the origin of your participants:
Direct: when the user connects directly from the application URL, (i.e. using the URL directly or a QR Code
Website: if you embed the game on your website and the user has played it from there
Social media platforms: if the game has been shared on social media and the user has accessed it from a shared post
Locations
This measure shows the location of participants by country based on their IP address.
Bear in mind that entrants may be using software such as VPNs, which could trick the system into thinking they're playing from another country. This may affect your location data.
Question and answer games
In the case of quizzes, you will find 2 additional fields:
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_1ph8w8p.png)
The percentages of selected answers to each question
How many times a given profile or product recommendation was assigned in percentage terms
Only the Survey does not have a results section, as there are no right or wrong answers when taking Surveys.
Net promoter scores
The net promoter score (NPS) allows you to measure customer satisfaction. This is an evaluation question that is answered on a scale of 0-10, 0-5, or even 0-3, to define a satisfaction score:
Group | Score | Description |
---|---|---|
Promoters | 9–10 / 4–5 / 3 | Enthusiastic customers who will stay with your business and recommend you to others. |
Passives | 7–8 / 2–3 / 2 | Customers who are happy enough with their experience, but can easily be tempted by the competition. |
Detractors | 0–6 / 0–1 / 0–1 | Unhappy customers that can hurt your brand. |
Net Promoter Score | % of promoters – % of detractors | The result of this calculation will give you your score out of 100, representing the percentage of your customers who are promoters of your business and your brand. |
Instant win games
In the case of games of chance, you will find 2 additional fields:
![](https://storage.crisp.chat/users/helpdesk/website/b5930908db9b0800/image_14f4jjb.png)
The distribution of the winning items in terms of quantity and percentage
How many "Won" or "Lost" profiles were awarded as a percentage
Can I delete the statistics?
No, but you can filter by date if you want to see a specific period, and you can delete collected data from your dashboard at any time.
Can I export the statistics?
Yes, you can save the page in PDF format by clicking on the printer icon in the top right-hand corner of your browser, or take a screenshot. Alternatively, you can get all the raw data from your dashboard.
View game statistics after your offer has expired
Even if your package expires, you'll still be able to log in to your account to view your data. The statistics generated by your applications are accessible free of charge and with no time limit from your Drimify dashboard.
Updated on: 15/08/2024
Thank you!