What does this error code mean?

Drimify is a SaaS gamification platform that allows you to create games and interactive experiences for your audience. However, using the different applications can generate error messages with specific error codes.

We will look at the most common errors you may encounter and explain how to avoid them:

Error code	Error description	How to avoid it?
ERR_01	The application does not work because you have to choose an offer and pay to activate the account.	Choose an offer and pay to activate the account from the Drimify admin interface.
ERR_02	The application and the account are active, but the content is not yet available because the posting start date has not yet been reached.	Wait for the display start date or change it from the Drimify admin interface to activate the content now.
ERR_03	The application and the account are active, but the content has expired because the end date has been reached.	Change the display end date from the Drimify admin interface if necessary to reactivate the content.
ERR_04	The application and the account are active, but the account has reached the limit of the number of views associated with the current plan.	Upgrade the number of views associated with your current plan from the Drimify administration interface so that the application can be distributed again.

It is important to check your account and application settings to avoid these errors and ensure optimal use of the platform. If you need help, do not hesitate to contact the Support team via live chat.

Updated on: 08/05/2023